Read what our customers are saying about our wonderful pottery & service 


"Thank you again for your prompt and secure delivery. The casserole pot I bought was for a friend's special birthday and she is over the moon with it. Loves it. Thank you." - AngelaS

"Just a brief note to say how impressed I am with the speed & efficiency of your secure despatch. Less than 24 hours door to door to the west of Scotland from initial order to delivery!! This is the first time I've used your website but will definitely use again if I require more items. Kind regards." - Eddie S

"Called in yesterday to the Stamford shop. Had a lovely time talking about the pottery of course and how wonderful it is. I bought one of the medium teapots. So pleased with it. It pours perfectly and is just about the right size for us." - Kathy

"Such a joy to receive the completed order that was a little more involved than we anticipated, yet with the exceptional assistance of the knowledgeable staff we managed to fulfil my particular request. You kept me fully informed, guided me through the necessary amendments and the delivered package was impeccably wrapped for safe delivery. Whenever I am in the vicinity, I always look forward to browsing to see what new designs you have in stock to augment my collection. My son has also taken an interest in your selection for his own home. Please pass on my regards to the delightful staff."
- Gail D

"We have just received and unpacked our order, which arrived safe and sound thanks to your comprehensive packing. We are delighted with our set and are impressed how quickly it arrived after our order on Monday. We will definitely be purchasing more items in this style in the future either via the internet or by visiting your very helpful Cambridge shop. Thank you and all of your staff for their help in making this order." -
David C

"I was impressed with the quality and quantity of packaging to ensure the large pasta bowl was not damaged in transit to me. The large pasta bowl was received within two days. I will definitely order again from you.  5 out of 5. Excellent customer service." - Mrs Bussey

"Thank you for sending a serving platter so quickly. It arrived safely today. Just wanted to praise your customer service as it has been excellent. Kind regards.- Elaine

"It has been a pleasure doing business with you and there are few people these days who are so diligent, kind and good with customers as you have been. Huge thanks.  All the best.- Alistair B

"Just wanted to say a huge Thankyou for my order arrived a short time ago. So well wrapped and carefully boxed as usual. I cannot thank you enough for the care you take. (which is why I keep coming back and adding slowly to my collection. I save and then I buy a bit more. You make this possible.) Thankyou again. Kind Regards" - Patricia

"Dear Country Traditionals... I wanted to say a big thank you for my wonderful parcel which has just been delivered and unwrapped! I just adore the new 'hen' design and wish I'd ordered more pieces... maybe for Christmas. Some of my ordered pieces were for presents for friends who have admired my own ever growing collection of Polish Pottery, so I imagine you'll be getting a few more orders in the future! Many thanks again." - Jan P

"Hi, just to let you know my order arrived yesterday lunch time. Everything just as I hoped it would be. Exceptionally well packed as always. Thankyou once again for your outstanding service. Kind Regards" - Pat G

"I just wanted to thank you for the excellent service I have received from your company. My friend rang me this evening and she was absolutely thrilled with her gift. I have been really impressed how I was kept informed on the progress of the order to its final delivery. I just wish more companies took this same pride in their customer service, especially in the current climate. I wish Country Traditionals a long and prosperous future and thank you for your help. Kind regards." - Jackie

"Thank you for my order just arrived, beautifully well packed.  I cannot thank you enough for your fast service. I will be back soon to add to my collection." - Patricia G

"I have just received my order thank you ever so much they are stunning. Looking forward to visiting your Cambridge shop again soon." - Lauren P

"Thank you for my order, which I received today, everything was packed beautifully, well done to the team that fitted it all in boxes. I’m off to have a browse to see what I can order next." - Ann B

"Thanks so much for my dish collected today from Stamford shop - the best place in town for lovely gifts!" - Charlotte H

"I would like to take this opportunity to thank you for your service which has been excellent and also for the pottery which I have fallen in love with!!" - Mrs Hughes

"My square baker has just arrived and I love it! Thank you so much –Im going to make a lasagne this weekend, and might have to get a bigger size too for when friends are allowed to visit again!" - Laura C

"Just to let you know my order arrived safely, and beautifully packaged and I am thrilled with everything, as I am with everything I have bought from you." - Anita S

"I just want to say thank you for your swift dispatch of my order. It was all so carefully wrapped and arrived safely. I am delighted with the pieces &  I shall be calling into your Cambridge shop when it is open again." - Hilary C

"My order of a kitchen roll holder in Trellis design arrived safely today. Lots of packaging and fully intact. Many thanks for the excellent service." - Elizabeth G

"I was very Impressed with the way my order was taken- very professional, friendly and way above what I ever would have expected or usually receive." Warm regards - Trish A

"Thanks so much for my super fast delivery of my reindeer Christmas tree! It was brilliantly well packaged to avoid damage and while we are waiting to shop in town again, ordering online was the next best thing. We would highly recommend this item and your lovely pottery shop." - Lucie P

"Received my items today, thank you so much. They were so well packaged." - Ceryse L

"I’d like to say thank  you very much for the lovely three mugs I ordered recently – they arrived safely and are perfect.  One day I will come and visit your Cambridge shop." - J. Baker

"I ordered one of your new cat mugs for my cousin, it arrived today and she loves it. Thank you for such an efficient  and speedy delivery." - Pam S

"Just wanted to say how thrilled I am with my recently purchased beautiful Polish Pottery dinner service from you.  Everything arrived promptly, beautifully packed and as well as making a lovely display it makes every meal feel a little bit more special.  I just need to decide what extra pieces I need now!" - Sue L

"Wow, you are an impressive company.  Great website, really easy to use, fast delivery, packaged really well and instant response to my email. I’ll have a look and decide what else I would like to purchase, I love everything that’s arrived and I will be placing another order in the next few days Well done & thank you." - K. Dorney 

"My order arrived today beautifully packed-no breakages! Absolutely delighted with everything. Thank you so much for the very efficient service. Cheered me up no end as I’m self isolating! Now just need to be able to ask friends for lunch but i’ll enjoy using it myself till that’s possible! Many thanks. Keep safe & well." - Jean W

"My order arrived safely yesterday, the quiche dish and jug look lovely, just as pictured on your website. Thank you for your good service. Best wishes" - Irene

"I’m so impressed with your fantastic customer service, thank you so much for all your trouble. Kind regards" - Louise S

"Just a quick line to let you know my order arrived safely this morning. I would like to thank you very much for such a wonderful service you provided, and for being so helpful. I would recommend you company to anyone. Many thanks" - Steven P

"Just to say that everything has arrived safely and looks lovely.the order was so beautifully wrapped so no possibility of any damage. It was even delivered by a Polish van driver and your polsh pottery sticker on the box put a big smile on his face! Many thanks for your quick delivery." - Anita S